Refund Policy

At HostingGard, customer satisfaction is our top priority. We strive to provide high-quality services and products. However, if you are not entirely satisfied with your purchase, we are here to help. Please review our refund policy carefully to understand your rights and obligations when requesting a refund.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• Digital Products: Due to the nature of digital products (such as PLR content), all sales are final. Refunds will only be considered if the product is proven to be defective or significantly different from the description provided on our website.

• Subscription Services: Refunds for subscription-based services will be granted if requested within 14 days of the initial purchase, provided that you have not used the service extensively during this period. If the service has been used or accessed significantly, we reserve the right to deny the refund.

2. Non-Refundable Items

Certain products and services are non-refundable:

• Domain name registrations

• Custom services or consultations that have already been rendered

• Third-party services purchased through HostingGard

• Monthly or recurring subscription fees after the initial refund window (14 days) has passed

3. How to Request a Refund

To request a refund, please contact our support team at support@hostinggard.com with the following details:

• Your full name

• Order number or transaction ID

• The reason for the refund request

Our support team will review your request and respond within 5-7 business days.

4. Refund Processing

If your refund request is approved, we will process the refund to your original method of payment within 10 business days. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

5. Partial Refunds

In some circumstances, only partial refunds may be granted (if applicable), including:

• Services that were partially rendered before the refund request was made.

• Digital products that have been downloaded or accessed but are still eligible for a refund based on defects or inaccuracies.

6. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

• Check your bank account or payment service again.

• Contact your credit card company or payment provider, as there may be a delay in processing.

• If you’ve done all of this and still have not received your refund, please contact us at support@hostinggard.com.

7. Modifications to This Policy

HostingGard reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the updated Refund Policy will take effect upon posting. We recommend reviewing this policy periodically to stay informed of any updates.

8. Contact Information

If you have any questions about these Terms, please contact us at:

HostingGard

810 JUNIPER LN, SANTA FE NM 87501

UNITED STATES

Email: support@hostinggard.com

Phone: +1(816)623-0375